Privacy Policy

This Privacy Policy outlines how personal data is managed, collected, and protected on the website operated under the domain name www.heeren.com.sg (the “Website”). We are committed to treating your personal data with respect and integrity in accordance with the Singapore Personal Data Protection Act 2012 (the “PDPA”). By accessing and interacting with this website, you acknowledge the data practices described in this document. We may update this policy periodically; any changes will be posted on this page and will apply to all subsequent data collected

1. Collection of Personal Data

When you interact with the website, we may collect identifiable information about you. This includes, but is not limited to:

  • Contact details, such as your name, phone number, and email address, provided when registering or updating an online profile.
  • Resumes or professional information submitted for employment consideration.
  • Information submitted through electronic forms to request services, actions, or information.
  • Inputs entered into online tools, calculators, or search functions.
  • Customization preferences selected while navigating the website.
  • Data submitted via online surveys, competitions, or direct messages and comments.

If we send you promotional materials or updates via your Singapore telephone number, we will ensure that we comply with the Do Not Call (DNC) provisions under the PDPA, ensuring we have obtained your clear and unambiguous consent beforehand.

 

While you may browse general information on the website anonymously, we may be unable to provide our full range of services if necessary personal data is withheld. Additionally, we collect aggregated, non-personally identifiable analytics—such as visit duration, access times, and most frequently viewed pages—to help us administer and improve the website’s performance.

2. Cookies and Tracking Technologies

Our website utilizes “cookies,” which are small data files stored on your computer, to enhance user experience. Cookies allow us to recognize returning devices, customize content based on previous behavior, manage security, and identify browser types. While you can configure your internet browser to block or erase cookies, doing so may limit the functionality of certain sections of the website.

3. Purpose and Disclosure of Data

The personal data we collect is utilized to deliver our services and continuously improve our digital offerings. Specifically, we may use or disclose your information to:

  • Provide you with promotional materials or updates regarding products and services, provided you have requested them or it is permitted by privacy laws.
  • Evaluate your qualifications for potential employment opportunities.
  • Conduct planning, research, security testing, and service development.
  • Facilitate the operation, administration, and enhancement of the website.
  • Investigate or prevent suspected unlawful activities or fraud.
  • Assist third parties making formal inquiries regarding the acquisition of an interest in our business.

We may share your data with trusted third-party service providers (such as IT support, marketing agencies, auditors, and security services) who assist in our operations. This may involve transferring your data outside your country of residence; in such cases, we will take appropriate steps to ensure that any overseas recipient provides a standard of protection to your personal data that is comparable to the protection under the Singapore PDPA.

4. Electronic Communications

Any electronic communications, including emails or messages sent via our “Contact Us” forms, may be retained for our records. The personal data contained within these messages will only be used in accordance with this Privacy Policy and may be monitored by our employees or service providers for compliance, auditing, or security purposes.

5. Third-Party Links

The website may feature hyperlinks to external organizations. We are not responsible for the privacy practices or content of these linked websites. We strongly advise you to review the independent privacy policies of any third-party sites you visit.

6. Data Retention

Your personal information will only be retained for as long as it is necessary to fulfill the original purpose of collection, or as required for legal and business purposes in accordance with applicable laws. If you choose to unsubscribe from our services or mailing lists, please note that we may still retain your data in our database to the extent permitted by law.

7. Data Security

We implement various technical and organizational mechanisms to protect your personal data from unauthorized access, modification, loss, or misuse once it is in our possession. However, no data transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of any data transmitted to us, and you do so at your own risk. If you are provided with a username and password for specific website sections, it is your responsibility to keep these credentials confidential.

8. Accuracy, Access, and Updating Your Information

We generally rely on personal data provided by you (or your authorized representative). To ensure that your personal data is current, complete, and accurate, please update us if there are changes to your information. If you are a registered user, you may access and update your profile information directly through the applicable sections of the website, subject to standard security authorizations. For any other requests to access or correct personal data held by us, please reach out via the contact details below.

9. Contact Our Data Protection Officer (DPO)

“If you have any questions, feedback, or complaints regarding this Privacy Policy, or if you wish to withdraw your consent for specific data uses, please contact our Data Protection Officer (DPO) at:

Email:
 HeerenMCSTdpo@heeren.com.sg
Phone: +65 67384388
Address: 260, Orchard Road, #06-01, The Heeren, Singapore 238855
Attn: Data Protection Officer

 

Please note that if you withdraw your consent to any or all use of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services to you or administer any contractual relationship in place.

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